DIVETEAM

Marketing Analytics for Higher Education

Turn fragmented recruitment data into predictable enrollment results—with senior marketing data experts who understand the unique pressures of higher education marketing.

Enrollment marketing has never been more competitive. Prospective students interact with your institution across dozens of touchpoints—your website, paid search, social media, email campaigns, virtual events, campus visits—yet most higher education marketing teams can't connect these interactions into a clear picture of what's working.

Meanwhile, peer institutions with unified data are optimizing their recruitment spend in real time. They know which channels drive applications, which messages resonate with different student segments, and where prospects drop out of the funnel.

DiveTeam helps enrollment marketing leaders close this gap. Our senior consultants specialize in marketing analytics and AI—bringing the same data sophistication used by leading consumer brands to the unique challenges of higher education enrollment.

Enrollment Marketing by the Numbers

18+
months from first touchpoint to enrollment decision for many prospective students
Source: Industry Average
79%
of marketing leads never convert due to poor qualification or nurturing
Source: MarketingSherpa
$12.9M
average annual cost of poor data quality per organization
Source: Gartner
47%
of colleges report difficulty demonstrating marketing ROI to leadership
Source: Higher Ed Marketing Report

Sources: MarketingSherpa Lead Generation Benchmark Report; Gartner Data Quality Research 2020; Higher Education Marketing Survey 2024

$12.9M

Source: Gartner — Average annual cost of poor data quality across industries

The Enrollment Marketing Challenges You're Facing

Higher education marketing operates under constraints that most industries don't face: compressed decision windows, budget scrutiny from multiple stakeholders, and the pressure to demonstrate ROI on every recruitment dollar. We understand these challenges because we've helped institutions overcome them.

Fragmented Data Across Recruitment Platforms

Your prospective student data lives in silos—CRM records here, website analytics there, digital advertising metrics somewhere else entirely. Calculating something as fundamental as cost-per-enrolled-student requires days of spreadsheet reconciliation.

The Impact: You can't optimize what you can't measure. When data is scattered across platforms, you're making recruitment budget decisions based on incomplete information—often long after the enrollment cycle has passed.

Attribution Across Long Decision Cycles

A prospective student's journey from initial awareness to enrollment decision can span 18+ months. During that time, they interact with your institution through multiple channels. Traditional last-click attribution gives credit to the final touchpoint and ignores everything that came before.

The Impact: You're likely over-investing in bottom-funnel tactics (because they get attribution credit) while undervaluing the awareness and consideration activities that actually drive enrollment decisions.

Budget Pressure and ROI Accountability

Enrollment marketing budgets face scrutiny from multiple directions—trustees, CFOs, deans, and enrollment leadership all want to see return on recruitment spend. Yet most institutions struggle to connect marketing activities to actual enrollment outcomes.

The Impact: Without clear ROI data, marketing teams either struggle to justify budget requests or cut spending on programs that are actually effective—simply because they can't prove impact.

Academic Calendar Constraints

Unlike most industries, higher education marketing operates on rigid timelines. Recruitment cycles have fixed deadlines—application due dates, deposit deadlines, enrollment targets that must be met by specific dates. There's no "next quarter" if you miss enrollment goals.

The Impact: Marketing optimization must happen quickly enough to influence outcomes within the current cycle. Waiting months to analyze and adjust means waiting until next year to see improvement.

How DiveTeam Helps Higher Education Marketing Teams

DiveTeam's services are purpose-built for marketing teams—not generic IT consulting retrofitted for higher ed. Our senior consultants bring deep expertise in marketing analytics, data integration, and AI to the specific challenges of enrollment marketing.

Enrollment Data Integration

• Connect CRM (Slate, Salesforce), web analytics, advertising platforms, and email tools

• Build unified data warehouse with automated daily refreshes

• Create cross-channel dashboards showing the complete student journey

• Enable visibility into cost-per-inquiry, cost-per-application, and cost-per-enrolled-student

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Marketing Analytics Audit & Implementation

• Comprehensive audit of existing analytics configuration

• GA4 implementation optimized for enrollment marketing

• Proper event tracking for key conversion points (inquiry, application, deposit)

• Privacy-compliant tracking that respects student data regulations

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Attribution Modeling for Enrollment

• Custom attribution models for 18+ month student journeys

• Clear visibility into which channels actually influence enrollment

• Segment-level attribution for different student populations

• Actionable recommendations for budget reallocation

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Flagship Solution

Program Optimization for Enrollment Marketing

• Performance benchmarking against enrollment targets

• Proactive identification of underperforming channels and campaigns

• Action planning with clear accountability and timelines

• Executive-ready reporting for board and leadership presentations

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Results for Higher Education Marketing Teams

While we protect client confidentiality, these representative examples illustrate the impact DiveTeam delivers for enrollment marketing teams.

Regional University
Higher Education

Challenge

A regional university's enrollment marketing team was spending 15+ hours per week compiling recruitment reports from five different platforms. Marketing decisions were based on data that was often two weeks old by the time reports were complete.

What We Did

• Implemented unified data warehouse connecting CRM, GA4, Google Ads, Meta Ads, and email platform

• Built automated dashboards that refreshed daily with key enrollment metrics

• Established Program Optimization for ongoing performance improvement

Results

15+ hrs → 30 min
Weekly reporting time reduced
$40K
Annual ad spend identified as underperforming
Real-time
Visibility into cost-per-inquiry by channel
Enabled
Cross-channel attribution analysis
For the first time, we can see the complete picture of our recruitment marketing performance without spending days in spreadsheets.
Director of Enrollment Marketing
Private College
Higher Education

Challenge

A private college was over-investing in paid search at the expense of awareness channels because last-click attribution made search appear to drive all conversions. Leadership suspected the attribution model was misleading but lacked data to make the case.

What We Did

• Implemented multi-touch attribution modeling designed for higher ed's long decision cycles

• Revealed that content marketing and paid social were driving significant top-of-funnel activity

• Established monthly optimization cycle for continuous improvement

Results

23%
Increase in inquiry volume with flat spend
18%
Improvement in cost-per-application
Rebalanced
Budget allocation based on true channel contribution
Built
Executive reporting demonstrating marketing ROI
We finally had the data to show that our awareness activities weren't waste—they were driving the leads that eventually converted through search.
VP of Marketing
Graduate Programs
Higher Education

Challenge

A university's graduate enrollment team was treating all inquiries equally, despite significant variation in enrollment likelihood. Admissions counselors spent equal time on high-potential and low-potential prospects.

What We Did

• Built predictive model using historical enrollment data to score new inquiries

• Integrated scores into CRM workflow to prioritize counselor outreach

• Enabled more accurate enrollment forecasting for program planning

Results

3x
Higher enrollment likelihood identified in priority segments
12%
Improvement in yield rate for priority prospects
Focused
Counselor resources on students most likely to enroll
Enabled
Accurate enrollment forecasting
We went from treating every inquiry the same to knowing exactly which prospects deserved our focused attention.
Graduate Enrollment Director

Why Higher Education Marketing Teams Trust DiveTeam

Meet Your Higher Education Marketing Specialists

When you work with DiveTeam, you work directly with senior consultants who have deep expertise in marketing analytics and AI.

Certifications & Partnerships

Google Cloud Services Partner

Adobe Solutions Partner

Insights for Higher Education Marketing Leaders

Stay current on the trends shaping enrollment marketing with DiveTeam's research and analysis.

Blog Post

Why Your Enrollment Attribution Is Lying to You

Last-click attribution systematically undervalues awareness and consideration activities. Here's how to build attribution models that reflect how students actually make enrollment decisions.

Read ArticleRead Article
Guide

The Enrollment Marketer's AI Readiness Checklist

Before you can use AI for predictive enrollment modeling, you need data fundamentals in place. Use this checklist to assess your readiness.

Download ChecklistDownload Guide
Webinar

Monthly Optimization Cycles for Enrollment Marketing

Learn how leading institutions are implementing continuous optimization processes that fit within the academic calendar.

Watch WebinarWatch Recording

Frequently Asked Questions

DiveTeam typically works with institutions where enrollment marketing is a strategic priority with dedicated budget and team. This often means mid-size to large universities, but we've also worked with smaller institutions where enrollment marketing is critical to institutional success.

We have deep experience with Slate, Salesforce Education Cloud, and HubSpot—the most common CRM platforms in higher education enrollment. Our data integration approach is platform-agnostic, so we can work with whatever systems you currently use.

Data integration and analytics implementation typically takes 2-3 months to complete. However, most clients see valuable insights within the first 30 days as we audit existing data and identify quick wins. Our Program Optimization approach is designed to deliver measurable improvement within each enrollment cycle.

Privacy is built into every implementation. We design analytics approaches that respect FERPA requirements and align with your institution's data governance policies. Our consultants understand the unique privacy considerations in higher education.

Engagements typically range from $50,000 for focused implementation projects to $150,000+ for comprehensive Program Optimization engagements. We'll provide a specific proposal after understanding your situation in a discovery conversation.

Have a question not listed here? Get in touch

Your prospective students are making decisions right now. The data you need to optimize their journey exists—it's just scattered across platforms that don't talk to each other.

DiveTeam can help you unify that data, build attribution models that reflect reality, and implement optimization cycles that fit within your enrollment calendar.

Let's start with a conversation about your specific challenges.